AI Fundamentals Module 6
Personalized AI Bots and Agents

In this module, participants learn how to create their own AI-powered bots using low-code tools such as Power Virtual Agents, Microsoft Copilot Studio, and custom GPTs—without any programming knowledge. The module demonstrates how to develop personalized assistants for support, advisory tasks, or internal processes. Simple API integrations expand the functionality, enabling connections to knowledge bases or external services. The goal is to design context-aware AI bots and integrate them effectively into the participants’ own work environments.
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Meet the instructor

Rene Gayer

Rene Gayer is the CEO and founder of Learn4D365, the global, leading marketplace for Dynamics 365 online courses with over 10,000 students worldwide. Previously, he founded MBS-TRAINING, a leading training partner in the DACH region, and entered the ERP industry in 1998, bringing over 25 years of experience to the field. For 15 years, Rene was recognized as a Microsoft MVP and is now a proud honorary member of the MVP Alumni Club. Additionally, he is a keynote speaker, a pioneer in innovative learning methods, and an advocate for exploring new technologies such as artificial intelligence.
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