Certified Dynamics 365 AI Business User Training Program

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Certified AI-Business Fundamentals

Rarely has a technological shift impacted the working world as profoundly as the introduction of Artificial Intelligence (AI) – including within the Microsoft Dynamics 365 environment. Over the past few months, many organizations have experimented with tools like Microsoft Copilot, discussed ChatGPT and automation in meetings, and gained initial experience. Yet, many questions often remain unanswered.

This learning path provides a solid foundation for applying Artificial Intelligence in everyday business.
From generative AI to Microsoft tools to strategic integration — compact, practical, and future-focused.

Overview

  • Duration: 8 weeks
  • Format: Weekly online sessions (25 minutes each), 5 nano audio units, 5 micro video units, final exam
  • Language: English (OnDemand content can be requested in any language)
  • Goals: Learn the fundamentals of artificial intelligence and develop your own AI roadmap
  • Outcome: Learn4D365® Certified AI Business Fundamentals Certificate
  • Target Audience: Beginners



Dates
  • 25.06.2025 Kick-Off & Module 1
  • 03.07.2025 Module 2
  • 10.07.2025 Module 3
  • 17.07.2025 Module 4
  • 24.07.2025 Module 5
  • Practice weeks
  • 04.09.2025 Module 6
  • 11.09.2025 Module 7
  • Exam

Module Overview

 Module 1 -  Kick-off & Overview of Artificial Intelligence
 Module 2 -  Introduction to Generative AI
 Module 3 -  Practical Use Cases
 Module 4 -  Artificial Intelligence with Microsot 365
 Module 5 -  AI Functions in Dynamics 365
 Module 6 -  Personalized AI Bots and Agents
 Module 7 -  Strategic AI Integration
  Exam & Certificate: Business AI Fundamentals   
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*Price quoted per Person (excl. VAT)

Special Offer - Learning Pays Off

  • Active Learn4D365 DACH customer for at least 2 years – 50% discount (renewal active)
  • Active Learn4D365 DACH customer – 20% discount (renewal active)

Contact help@learn4d365.com to receive your personal discount voucher before registering.

Enterprise Customers

Multiple licences can be purchased here:

Order Form

Course Content
  • Overview of Artificial Intelligence
  • Impact on Learning
  • Generative AI with Practical Examples
  • Generalist Tools (e.g., ChatGPT, Gemini, Perplexity, etc.)
  • Fields of Application
  • Specialist Tools (e.g., Copilot, Leonardo, ElevenLabs, etc.)
  • Artificial Intelligence in Microsoft 365
  • AI Features in Dynamics 365
  • Personalized AI Bots and Agents
  • Integrating AI into Your Own Workflow
  • Integrating AI into Company Culture
  • Real-World Use Cases
  • Final Exam

Your Trainer

Rene Gayer

Rene Gayer is the CEO and founder of Learn4D365, the global, leading marketplace for Dynamics 365 online courses with over 10,000 students worldwide. Previously, he founded MBS-TRAINING, a leading training partner in the DACH region, and entered the ERP industry in 1998, bringing over 25 years of experience to the field. For 15 years, Rene was recognized as a Microsoft MVP and is now a proud honorary member of the MVP Alumni Club. Additionally, he is a keynote speaker, a pioneer in innovative learning methods, and an advocate for exploring new technologies such as artificial intelligence.
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